We respect your data and your right to privacy!
We store as little data as possible and ensure it is secure. The data we store such as your name and contact details are purely for the internal administration of your account with us and is necessary for us to keep in touch and process any orders.
We do not hold or process any financial data such as card details, CVV numbers or expiry dates. Our on-line shop uses reputable third party partners such as PayPal and although the pages are designed to feel like you are still on our site, they are actually hosted by the partner and they are responsible for the security of your financial data.
We only share the most basic of data with other essential partners such as our financial processing parter (PayPal) and our communications partner (Mailchimp). Data shared is limited to the likes of name & e-mail address, purchase total and item descriptions.
Our web site professionals have access to limited data stored ont he web site and is only used to ensure the correct workings of the web site and associated systems.
When customers make their first purchase with us or when they manually sign-up to our newsletter through the website or other social media channels, we add their name and e-mail address to our mailing list.
Every e-mail we send out contains a link at the bottom detailing how to unsubscribe and that process is automatic. Unsubscribing means we will no longer contact you unless it is directly about a purchase you have made on our web site.
Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
- to track how you use our website
- to record whether you have seen specific messages we display on our website
- to keep you signed in our site
- to record your answers to surveys and questionnaires on our site while you complete them
- to record the conversation thread during a live chat with our support team